The Cooling-off Period
California’s laws allow you to purchase a cooling-off period for a pre-owned vehicle that costs under $40,000. However, it’s only for two days, and you need to pay for it before you leave the dealership with the vehicle! If you choose not to purchase the cooling-off period, the dealership will make you sign paperwork confirming that you are opting out of the cooling-off period. The dealership salespersons are trained to tell you that once you leave, you will not be allowed to return the vehicle under any circumstance.
That is not necessarily true. Just because you did not purchase a cooling-off period, it does not mean that there is never a situation that will allow you to return your vehicle and get your money back. If the dealership did something incorrectly during the deal, you might be able to return your vehicle and get all your money back. Most types of incorrect and sometimes illegal activity from the dealership
When you retain The Lemon Pros, we do all the legal work for you from day one. Unlike other types of lawsuits, the Lemon Law process is easier on you and takes less time out of your schedule.
Collection of Records
At the beginning of your case, we will ask for you to send us all the service and sales/lease records that you have for your vehicle. We will also request any photos or videos that you may have of the problems. We make it easy for you to send us your records by providing various options such as email, via messages, over the phone or through the mail. Once we receive all your records, we evaluate your claim and determine a “game plan.”
If your claim involves any type of misrepresentation by the manufacturer or dealership, of your vehicle’s accident history, salvage title, rental history, or anything similar, we may choose to send a pre-litigation demand under the Consumer’s Legal Remedies Act.
We demand that the manufacturer and/or dealership buy your vehicle back and refund you all the money you’ve paid for it thus far, minus a small usage fee. At times the manufacturer and/or dealership does the right thing and promptly offers a refund.
If they refuse to do the right thing then we file a lawsuit with the court and begin the litigation phase of your case. If your case does not involve any type of misrepresentation, we immediately file the