How do I know if my vehicle qualifies as a lemon under the Lemon Law?
Your vehicle may qualify under the California Lemon Law if the manufacturer's authorized dealerships have been unable to repair a substantial defect after a reasonable number of attempts while the vehicle was under warranty.
What constitutes a reasonable number of repair attempts?
It depends on the defect. The law generally points to four attempts for most problems and two where the fault is a serious safety risk, judged case by case. The standard is also met where the vehicle has been out of service for repairs for more than 30 days in total.
Can my vehicle qualify if it is leased or used?
Yes. The California Lemon Law applies to leased vehicles as well as used vehicles still covered by the manufacturer's original warranty or a dealer-provided warranty. A free case evaluation is the fastest way to find out where you stand.
What am I entitled to under the California Lemon Law?
A buyback returns your down payment, monthly payments and full loan payoff, and can also cover repair, towing and rental costs. You may choose a comparable replacement vehicle instead. The manufacturer is allowed a mileage offset for the distance driven before the first repair attempt.
Do I have to pay anything up front?
No. The Lemon Pros work on a contingency basis, so there are no upfront costs. The fee-shifting provision in the Lemon Law requires the manufacturer to pay a winning consumer's reasonable attorney's fees and costs.
Does the Lemon Law apply to used cars with no warranty?
Usually not on its own, but you may still have a claim. Where a dealer committed fraud or negligence in the sale, an action may lie against the dealership even without a manufacturer warranty.
How quickly will someone respond?
An attorney reviews every submission and responds within 24 hours. Phone lines are staffed around the clock, and email receives a reply within the same 24-hour window, so you are not waiting on an office schedule to find out where you stand.
Do I need to come to the office?
No. Claims are generally handled remotely, with documents shared electronically and the negotiation conducted by correspondence with the manufacturer. Most California lemon law matters resolve without either side attending a courtroom.
What should I have ready when I call?
The vehicle's year, make and model, a description of the defect and when you first noticed it, and the repair orders from each visit if you have them. If you do not, the dealership is obliged to provide copies of work carried out.
Does a first conversation cost anything?
No. The case review is free and does not commit you to bringing a claim. If a claim does follow, the fee-shifting provision means the manufacturer pays the attorney fees on a successful outcome rather than you paying them from your recovery.