No fee unless we win - the manufacturer pays attorney fees on a successful claimNHTSA recall 26V530000: 2024-2025 Chevrolet Silverado 2500, tire pressure monitors - August 2026Most people don't know: the 30 days your car spends in the shop do not have to be consecutive4.7 / 5 from 103 Google reviewsNHTSA recall 26V510000: 2023-2025 Dodge Hornet, seat belts - August 2026Most people don't know: a leased vehicle carries the same lemon law rights as one you boughtServing all of California from Beverly HillsNHTSA recall 26V451000: 2020-2026 Ford Explorer, seat assembly - July 2026Most people don't know: a used car still under the original factory warranty can qualifyAn attorney reviews every case and responds within 24 hoursNHTSA recall 26V422000: 2024-2025 BMW i5 and others, brakes - July 2026Most people don't know: a repair only counts if you reported it to an authorized dealerNHTSA recall 26V332000: 2022-2026 Acura MDX, airbags - May 2026Most people don't know: on a successful claim the manufacturer pays your legal fees, not you

Settled Cases

What was wrong with the vehicle, how many times it went back, and how long it sat at the dealer.

Short answer

These are settled California lemon law matters. Each entry gives the vehicle, the defect the owner reported, how many documented repair attempts it took, and how long the vehicle was off the road. We do not publish settlement amounts.

154
settled cases
30
manufacturers taken on
2017–2025
model years
42
needed four or more repair visits

Showing all 154 settled cases

2020 Mercedes-Benz E350

Electrical

Used, Purchased · Aliso Viejo, California

Repeated electrical faults in the infotainment system. CarPlay would not work properly, the display switched between navigation and radio on its own, disconnected and blanked out.

3 repair visits two to three days per visit settled 2026-09

2021 Jeep Cherokee

Electrical

New, Purchased · Long Beach, California

A succession of faults: the fuel injection line, then the battery and alternator, then an engine overheating warning, then a cracked coolant bottle and a failed engine temperature control unit.

4 repair visits about five days per visit settled 2026-09

2018 Jeep Renegade

Leaks and fluids

Used, Purchased

Excessive oil consumption under recall, then the vehicle stopping on its own while being driven, traced to the fuel pump. The dealer concluded the engine needed replacing.

3 repair visits settled 2026-07

2023 Hyundai Ioniq 6

Electrical

New, Leased

The battery would not charge to its rated range, reaching about 265 miles against a stated 310. Returned three times and the control unit was replaced, without resolving it.

3 repair visits two days per visit settled 2026-07

2023 Porsche Taycan

Electronics

New, Purchased

The infotainment system went black and hung on the loading screen, with phone and Bluetooth connectivity failing. Two software updates did not fix it and the dealer could not reproduce the fault.

2 repair visits a week on the final visit settled 2026-07

2020 Alfa Romeo Stelvio

Leaks and fluids

Used, Purchased

Oil was found in the coolant. The dealer proposed rebuilding the engine and kept the vehicle.

1 repair visit retained by the dealer settled 2026-06

2022 Dodge Ram 1500

Electronics

New, Purchased

Dashboard malfunction together with excessive fuel consumption.

5 repair visits settled 2026-06

2023 Toyota Bz4x

Electrical

New, Leased

The auxiliary battery kept going flat, leaving the vehicle needing a jump start. Returned repeatedly and never fixed.

7 repair visits two to three days each time, and a week and a half on one visit settled 2026-06

2021 Chevrolet Tahoe

Leaks and fluids

New, Purchased

Excessive oil consumption and an engine oil leak.

2 repair visits five days on the first visit settled 2026-05

2024 Mercedes-Benz GLB 250

Electronics

New, Purchased

The reversing camera deactivated by itself and the check engine light came on.

1 repair visit a week settled 2026-05

2022 Nissan Altima

Transmission

New, Leased

The driver's seat belt buckle stopped signalling, the rear shocks knocked, an axle needed replacing and the transmission leaked.

4 repair visits a few days per visit settled 2026-05

2021 Kia Forte

Transmission

New, Purchased

Transmission failure. The vehicle was retained by the dealer from June 2024.

1 repair visit retained by the dealer settled 2026-04

2018 Chevrolet Suburban

Other defects

Used, Purchased

A recurring lifter failure inside the engine, repaired twice and returning both times.

3 repair visits one to two weeks per visit settled 2026-04

2021 Volkswagen Atlas

Electrical

New, Purchased

A pump failed and had to be replaced, a damaged gasket required work on the engine, and an electrical fault set the check engine light flashing and made the windows raise and lower on their own.

3 repair visits settled 2026-04

2024 Volkswagen Atlas

Engine

New, Leased

The check engine light came on with unusual engine noise, and the dealer replaced the engine.

1 repair visit 26 days settled 2026-04

2022 Dodge RAM 3500

Transmission

New, Purchased

A loud metallic noise while driving, alongside a transmission safety recall and further safety recalls affecting the relay and the tailgate latch.

3 repair visits settled 2026-04

2023 Kia Sorento

Safety

New, Purchased · Ontario, California

A brake light fault the dealer was unable to resolve, with the vehicle retained for further diagnosis.

1 repair visit retained by the dealer settled 2026-03

2022 Mercedes-Benz S500

Other defects

New, Leased

Repeated wheel and tire failures within the first months of ownership, including a blowout at speed and a tire that had to be towed in flat.

4 repair visits settled 2026-03

2022 Kia EV6

Electrical

New, Purchased

The electrical panel went black on its own and the vehicle shut down. The door handle sensors also failed to unlock the car.

4 repair visits three to four days settled 2026-03

2021 Volkswagen Tiguan

Electronics

New, Purchased

The infotainment system and dashboard cut in and out. The system was replaced and the fault returned.

4 repair visits settled 2026-03

2021 GMC Sierra 1500

Transmission

New, Purchased · Dublin, California

Brake problems, a noise from the front steering when reversing, the navigation screen going blank, and transmission trouble.

3 repair visits more than 30 days in total, including one visit of about two and a half months settled 2026-02

2021 Dodge Ram 1500

Safety

New, Purchased

The brakes squeaked when turning, and the vehicle later stopped by itself while being driven, traced to a fuel pump malfunction.

2 repair visits settled 2026-01

2024 Porsche Cayenne

Safety

New, Leased

Rattling and screeching noises, a loose sun visor, a flickering visor light, an air conditioning malfunction, audio that stopped working and safety systems triggering oversensitively.

4 repair visits 20 to 30 days in total settled 2026-01

2021 Dodge Challenger

Other defects

New, Leased

A burning smell, then a clicking noise from the front, then a broken drive shaft.

3 repair visits about two months on the final repair settled 2026-01

2022 Jeep Gladiator

Safety

New, Purchased

Power steering failure. The steering pumps were replaced and the fault returned the same day the vehicle was collected.

2 repair visits settled 2026-01

2020 Jaguar I-PACE

Electrical

Used, Purchased · Fontana, California

Charging failures that left the vehicle stranded. It had to be towed in twice and a rental was needed on three occasions.

2 repair visits settled 2025-12

2022 Kia Carnival

Leaks and fluids

New, Purchased

The check engine light kept coming on and the engine struggled to run. A coil and a spark plug were replaced and the fault continued.

2 repair visits settled 2025-12

2022 Porsche Taycan

Electrical

New, Leased

Charging cable and battery faults under recall, with the vehicle retained by the dealer for an extended period.

1 repair visit more than 30 days settled 2025-12

2020 Volkswagen Passat

Electronics

Used, Purchased · Paramount, California

The vehicle would not move when put into gear and every warning light on the dashboard came on. It was returned, failed the same way again, and the replacement part was on back order.

2 repair visits a week, then held at the dealer indefinitely settled 2025-12

2022 Chrysler Pacifica

Transmission

New, Purchased

The vehicle shut off while being driven on the freeway and would not accelerate, attributed to a computer fault. The transmission was later replaced.

3 repair visits more than three months in total settled 2025-12

2018 Ford Escape

Engine

Used, Purchased

An electrical fault, then the engine failed entirely and had to be replaced.

2 repair visits four months settled 2025-12

2023 Tesla 3

Electronics

New, Purchased

A range of features stopped being available, including the reversing camera and cruise control. Software updates did not restore them.

3 repair visits settled 2025-12

2021 Kia Seltos

Other defects

New, Purchased · Bellflower, California

Mechanical trouble at around 30,000 miles: the engine fluttered at a standstill, gave off a strange smell, and the vehicle stopped at a junction.

1 repair visit settled 2025-12

2024 Jeep Wrangler Rubicon

Other defects

New, Leased

The check engine light came on twice, and on the second occasion the vehicle stopped while being driven. The dealer found no fault and carried out no repair.

2 repair visits three to four days per visit, then held from February settled 2025-11

2022 Volkswagen Atlas

Leaks and fluids

New, Purchased

A recurring coolant system error message. Returned three times and no fault was found on any visit.

3 repair visits settled 2025-11

2022 Nissan Frontier

Safety

New, Leased

The airbag cover came away from the dashboard days after delivery. The part was replaced, came off again a week later, and had to be ordered a second time.

3 repair visits settled 2025-11

2022 Audi Q5

Other defects

New, Purchased

A grinding noise from the front end when accelerating away from a stop. The dealer road tested it and reported normal operation.

1 repair visit settled 2025-11

2023 GMC Sierra 1500

Transmission

New, Leased

A transmission fault with no estimated repair date, the vehicle held by the dealer from March.

1 repair visit more than two months settled 2025-11

2023 Toyota Corolla

Safety

New, Purchased

The vehicle stalled in the middle of the road while being driven and had to be restarted at the roadside.

1 repair visit settled 2025-11

2022 Hyundai Tucson Hybrid

Electronics

New, Leased

CarPlay and the navigation system malfunctioned repeatedly. The navigation unit was replaced and the fault returned.

3 repair visits settled 2025-10

2023 Tesla Y

Safety

New, Purchased

A seat belt fault, a passenger seat malfunction requiring the seat to be changed, paint defects with discolouration at the front and rear, and fine lines in the hood finish.

5 repair visits settled 2025-10

2019 Volkswagen Jetta

Transmission

New, Purchased

Transmission problems with heavy jerking, a constant clanging noise, an echo on Bluetooth calls, and a seat that stopped working.

10 repair visits settled 2025-10

2021 Ford Mustang Mach E

Electrical

New, Purchased

A high voltage powertrain malfunction and a failed battery control module.

3 repair visits settled 2025-10

2023 Chevrolet Silverado 1500

Leaks and fluids

New, Purchased

The check engine light came on with a severe noise from the engine, and a sensor was replaced. The vehicle later leaked oil onto the ground and the engine had to be removed to reach the leak.

2 repair visits held by the dealer settled 2025-10

2023 Toyota Rav 4

Safety

New, Purchased

A persistent squealing from the tires and brakes. Returned four times, with no fault found on two visits and an adjustment on another.

4 repair visits one day settled 2025-10

2023 Lexus NX250

Electronics

New, Leased

CarPlay was unresponsive, with text messaging and calls unusable, and the emissions control system did not work. The dealer could not locate the fault and rebooted the vehicle.

2 repair visits settled 2025-10

2023 Jeep Wrangler

Electrical

Used, Leased

The battery went flat and the vehicle would not start, with the check engine light on. The battery was replaced twice and the tailgate glass changed, and the fault returned within days.

2 repair visits two days per visit, then held from mid April settled 2025-09

2023 GMC Yukon

Safety

New, Purchased

The check engine light kept returning. A failed speed sensor was replaced and warnings continued, including oil, traction control, forward collision and steering column lock alerts.

2 repair visits two weeks settled 2025-09

2020 Hyundai Kona

Other defects

New, Leased

The driver's side heater failed. Six parts were replaced over a period of weeks and the fault was never resolved. The headlights also filled with water and were replaced.

3 repair visits several weeks in total settled 2025-09

2023 Volkswagen ID-4

Safety

New, Leased

The display screen went black, a window dropped and would not raise, a door panel gasket sat crooked and the steering wheel trim began to come apart.

2 repair visits about two weeks settled 2025-09

2022 Jeep Grand Cherokee

Transmission

New, Leased

A dashboard warning instructing the driver to pull over because the vehicle was about to shut off, the check engine light, transmission shake, and stalling while being driven.

2 repair visits a week per visit settled 2025-07

2022 Honda Civic

Leaks and fluids

New, Purchased

Water leaked into the rear hatchback and then into the trunk, alongside a noise from the trunk and a water pump failure. The manufacturer's technician did not approve the repair.

5 repair visits settled 2025-07

2021 Volkswagen Atlas

Safety

Used, Purchased

A grinding noise from the brakes that the dealer could not duplicate, air conditioning faults treated repeatedly with dye and a replacement part, and the engine shutting off at traffic lights.

3 repair visits settled 2025-07

2019 Jeep Cherokee

Engine

New, Purchased

The vehicle shook, shut off and left the driver stranded, alongside excessive oil consumption. The engine was replaced and the vehicle returned to the dealer afterwards needing a new battery.

5 repair visits settled 2025-06

2023 Audi S3

Transmission

New, Leased

Transmission problems reported three times before the dealer could reproduce them, with the transmission running too hot. The clutch and gearbox were later replaced.

3 repair visits settled 2025-06

2023 Audi Q3

Other defects

New, Leased

The vehicle shook while being driven. No fault was found on the first two visits, a repair was made on the third, and a loud noise when selecting reverse followed.

4 repair visits more than three weeks on one visit settled 2025-06

2022 Ford F150

Other defects

New, Purchased

The left axle broke while the vehicle was being driven, causing a wheel to come away. The right axle then broke as well.

2 repair visits five weeks settled 2025-05

2021 Hyundai Kona

Electrical

New, Leased

The battery would not take a full charge and had to be replaced. The same electrical fault returned afterwards.

2 repair visits more than 30 days settled 2025-05

2017 Kia Sportage

Engine

New, Purchased

Excessive oil consumption with low engine oil levels. The engine was replaced under warranty and the vehicle continued to blow white smoke.

4 repair visits settled 2025-04

2022 Fiat 500 X Sport

Other defects

New, Purchased

The vehicle locked and would not open with the key, then would not start. The dealer cleared and reset the fault codes twice without repairing the cause.

2 repair visits three weeks settled 2025-04

2023 Volkswagen Jetta

Other defects

New, Purchased

A noise from the rear at speed. The dealer first attributed it to a loose licence plate, then replaced a wheel bearing, then could not duplicate it.

3 repair visits settled 2025-02

2021 Hyundai Santa Fe

Leaks and fluids

New, Purchased

The check engine light came on with a coolant leak. The coolant pump was worked on, the light was reset, an air filter changed, and the light kept returning.

3 repair visits held by the dealer settled 2025-01

2022 Hyundai Kona

Electrical

Purchased · North Hollywood, California

Starting failures traced to the battery, alongside other electrical faults, with the vehicle held at the dealer and no estimated repair date.

1 repair visit no estimated completion settled 2024-12

2023 GMC Yukon

Other defects

New, Purchased

A noise from the driver's side present from purchase. Recorded by the owner and presented five or six times, the dealer repeatedly reported being unable to duplicate it.

6 repair visits settled 2024-12

2021 Mercedes-Benz EQS

Transmission

New, Purchased

A cylinder fault, then oil leaking from the engine and transmission.

8 repair visits settled 2024-12

2017 Subaru Impreza

Leaks and fluids

New, Purchased

Engine overheating with a sweet smell and oil mixing into the coolant. The oil level sensor and spark plug connection were replaced.

1 repair visit about two weeks settled 2024-12

2018 Nissan Kicks

Safety

New, Purchased

The radio failed and was replaced, then the vehicle stopped by itself while being driven with the check engine light on, and a collision warning light illuminated while driving.

2 repair visits three days settled 2024-11

2022 Volkswagen Jetta

Transmission

New, Leased

Stalling, initially blamed on fuel quality, then brake replacement, then transmission problems causing the vehicle to hesitate and stall under acceleration.

4 repair visits held by the dealer from late April settled 2024-11

2021 BMW 430i M Sport

Other defects

New, Leased

A recurring check engine light traced to a fault in the charcoal canister and pressure sensor, with a valve the dealer had repeatedly tried to repair.

3 repair visits settled 2024-10

2022 Chevrolet Colorado

Other defects

New, Purchased

Problems with a lift fitted to the truck at purchase. The dealer sent it to a third party, had the original parts refitted, and then reported being unable to identify the fault. The truck also sat lower on the driver's side.

1 repair visit held by the dealer from August settled 2023-09

2021 Ford Explorer

Electrical

Used, Leased

An explosive noise attributed to the turbo and described as normal, followed by electrical faults affecting the radio and a reversing camera that stayed on while driving.

3 repair visits held by the dealer

2021 Ford Explorer

Transmission

New, Purchased

Transmission trouble causing jerking and shaking at low speed, with the vehicle held by the dealer from mid February.

1 repair visit held by the dealer

2017 Chevrolet Colorado

Transmission

New, Purchased

Transmission problems that the dealer was unable to duplicate, arising about eighteen months after purchase.

2 repair visits

2021 Lincoln Navigator

Electrical

New, Purchased

Electrical faults requiring the computers to be replaced, powertrain failure leaving the vehicle able to drive only in four wheel drive, a door that would not close properly, seats coming unsecured at the base, and phone connection and wireless charging failures.

7 repair visits

2018 Ford Escape

Leaks and fluids

Used, Purchased

The engine warning light came on with coolant running into the engine, repaired under warranty. A splash guard then kept coming away, followed by a leak and a blown head gasket.

5 repair visits two and a half months on the first repair

2022 Jeep Compass

Safety

New, Purchased

The vehicle became stuck in reverse and a safety feature prevented it moving forward, and the reversing camera activated on its own while driving on the freeway. The dealer could not duplicate it and updated the radio.

2 repair visits

2017 Kia Optima

Safety

New, Leased

Sensor faults meant the vehicle did not register that the oil level was low, alongside excessive oil consumption, and the vehicle later shut off.

2 repair visits

2021 Audi RS5 Sportsback

Electrical

New, Leased

Reversing camera and monitor faults with the display switching on and off, and wiring replaced. The same fault returned month after month, and the electrics later stayed on with the vehicle off and the door open.

6 repair visits

2022 Toyota Camry Hybrid

Other defects

New, Purchased

The engine made a loud noise while driving and warning lights came on reporting a hybrid system malfunction. The vehicle was towed in and the dealer described it as a known engine fault.

1 repair visit held by the dealer from the tow

2018 Land Rover Evoque

Safety

Used, Purchased

A noise from the steering two weeks after purchase, traced to the differential, then pulling to the right requiring alignment, then a rear passenger door that would not operate.

3 repair visits

2020 Chevrolet Silverado 2500 Diesel

Other defects

Used, Purchased

A recurring emissions error notice. The vehicle was returned eleven times for the same fault, with a repair attempted on each visit.

11 repair visits

2019 Mazda CX-5

Electronics

New, Purchased

The infotainment system went blank, would not connect and left the reversing camera unavailable, within two to three months of purchase. Returned seven or eight times for the same fault. The vehicle also shook on starting.

8 repair visits

2020 Chevrolet Bolt

Electrical

New, Leased

The motor burned out following a software update.

1 repair visit driven on a rental from January

2019 Nissan Versa

Electronics

New, Leased

Dashboard warning lights and sensor faults, including false detection of an obstacle ahead, with the check engine light on and the vehicle shutting off while being driven.

4 repair visits

2019 Jeep Cherokee

Electrical

Used, Purchased

The battery went flat four weeks after purchase and the dealer could not replicate the fault. The battery was replaced, the vehicle died again, and an electrical fault was eventually identified.

3 repair visits more than a month

2017 Honda Civic

Other defects

Used, Purchased

The air conditioning failed and blew hot air within months of purchase, and returned after the first repair attempt.

2 repair visits

2022 Toyota Tundra

Safety

New, Leased

Brakes that were loud and not braking correctly, with the dealer unable to establish the cause.

2 repair visits 30 days

2020 Hyundai Sonata

Other defects

New, Leased

The vehicle randomly failed to start. Returned four times and the dealer was unable to find the cause.

4 repair visits

2020 Chrysler Pacifica

Other defects

New, Leased

The check engine light came on and the vehicle was held for two months waiting on ordered parts, then returned to the dealer again afterwards.

2 repair visits two months

2021 Kia Seltos

Engine

New, Purchased

A loud ticking engine with excessive oil consumption. An oil consumption test found scarring in the cylinders and the engine was replaced. The check engine light returned a week later.

2 repair visits two weeks

2019 Chevrolet Silverado

Transmission

Used, Purchased

The transmission shifted erratically and the vehicle dropped 15 miles per hour while being driven on the freeway. The transmission control unit was replaced and the same fault codes returned.

3 repair visits

2022 Volvo XC90

Electrical

New, Purchased

Electrical faults within the first two months, with the check engine light on and the vehicle sometimes failing to start, plus a fan sensor and battery problems. The dealer could not identify the cause and the part was on back order with no estimated date.

1 repair visit held by the dealer, no estimated completion

2021 BMW X5

Other defects

New, Leased

The vehicle shut down while being driven on the freeway and went into safe mode, requiring a tow. Parts were replaced three times and the fault returned each time, with engine shake and loss of power.

3 repair visits

2022 Hyundai Ioniq

Safety

New, Leased

Persistent error messages for the electronic parking brake and auto hold, with continual warning beeps. The dealer advised there was no resolution available.

1 repair visit a few days

2022 Thor Four Winds 31LE

Other defects

New, Purchased

A very loud grinding noise when the wheel was turned in either direction, present after a single short trip from new.

1 repair visit

2019 Chevrolet Camaro Sport

Transmission

New, Purchased

The transmission slipped from around 5,000 miles. Two dealers were unable to replicate the intermittent fault.

2 repair visits two weeks on the second visit

2019 Chrysler Pacifica

Transmission

Used, Purchased

The transmission jerked and slipped two days after purchase. The motherboard and the transmission were both replaced, and the vehicle then shut off while being driven.

2 repair visits about six weeks

2019 Ford Mustang

Transmission

Used, Purchased

Hard shifting, particularly in sport mode, with the speedometer dropping to zero and jumping back up.

1 repair visit about six weeks with no estimated completion

2017 Ford Escape

Engine

Used, Purchased

A clunking noise under acceleration and when turning. The engine was replaced, then the transmission and engine replaced again, and the check engine light returned.

3 repair visits three months, then a further two to three months

2017 Honda Accord

Leaks and fluids

New, Purchased

The vehicle lost power and would not accelerate when the pedal was pressed. Coils and spark plugs were replaced and the fault returned the following day.

2 repair visits

2018 Chrysler Pacifica

Electrical

New, Purchased

Battery and electrical faults recurring across several years, problems with the auxiliary system, and auto start and electrical faults leaving the vehicle running roughly.

4 repair visits

2020 Jeep Compass

Other defects

New, Purchased

An unusual smell and a loss of power under acceleration, then the vehicle felt as though it would stop and did stop while being driven.

2 repair visits three days

2022 Hyundai Tucson

Safety

New, Leased

The engine light came on and the vehicle stalled, drove slowly and jerked. The fault returned within two days of the first repair.

3 repair visits almost a month

2022 Mercedes-Benz CLA45 AMG

Transmission

New, Purchased

The vehicle shut off in the fast lane two months after purchase, with the check engine light on. Software was updated, and intermittent gearshift problems followed a month later.

2 repair visits five days

2018 Hyundai Santa Fe Sport

Leaks and fluids

New, Purchased

An oil leak with the oil warning light on, gaskets replaced, and an oil consumption test that had to be cut short because the oil level had already fallen.

2 repair visits

2020 Mercedes-Benz GLB 250

Other defects

New, Purchased

The driver's door would not stay closed, front and side doors did not shut properly and triggered sensors, and the air conditioning later failed. Serviced around ten times.

10 repair visits

2022 Dodge 3500 Dually

Electronics

New, Purchased

The radio screen kept going black. Returned three times, with parts and cables changed and eventually the whole screen replaced.

3 repair visits

2021 Mercedes-Benz GL

Other defects

New, Purchased

The check engine light came on and the vehicle was left with the dealer for diagnosis.

1 repair visit

2017 GMC Sierra 1500

Other defects

New, Purchased

An engine stability warning with misfiring cylinders and the engine not running correctly. Returned three times for the same fault.

3 repair visits

2021 Mercedes-Benz GLC 300

Other defects

New, Purchased

Cylinder head and fuel injector faults within a single month, with the check engine light on and a smell of fuel in the cabin.

2 repair visits more than three weeks in one month

2021 GMC Yukon

Other defects

New, Leased

The check engine light came on with a knocking noise from the motor.

1 repair visit

2021 Mercedes-Benz A220

Engine

New, Leased

Engine failure requiring the engine block to be replaced, then a broken dashboard replaced, then the same dashboard fault returning.

3 repair visits more than a week per visit

2019 Mercedes-Benz C300

Other defects

Used, Purchased

A fault when selecting gear, reported across five visits, all within the warranty period.

5 repair visits

2021 GMC Sierra 1500

Electrical

New, Purchased

Brakes that took a long time to bring the vehicle to a full stop, an electrical fault setting the check engine light, and a rear window sitting slanted in its frame.

4 repair visits one day on the last visit

2021 Jeep Wrangler

Leaks and fluids

Leased

A coolant leak traced to loose water outlet bolts, and shaking at freeway speeds.

2 repair visits

2021 Honda Passport

Safety

New, Leased

The automatic stop system malfunctioned and braked on its own while the vehicle was being driven, and the vehicle shut off when coming to a stop. Repaired and the fault returned.

2 repair visits

2025 Honda Accord

Electrical

New, Leased

The brake warning light came on and no fault was found beyond a connection being re secured, then the vehicle would not start and the battery was replaced.

2 repair visits same day on both visits

2022 Dodge RAM 2500

Electronics

New, Purchased

The combined radio and climate control unit failed within 35 miles, with parts on back order for more than two and a half months. A grinding noise followed, with the four wheel drive transfer case requiring replacement.

2 repair visits four to five days for diagnosis

2021 Dodge Charger

Transmission

New, Purchased

Transmission faults across three visits with the transmission replaced once, alongside repeated fuel gauge and fuel pump repairs. The fuel pump was scheduled to be replaced a further time.

8 repair visits two weeks and continuing

2021 Chevrolet Traverse

Electrical

New, Purchased

Acceleration problems the dealer was able to duplicate, followed by electrical faults leaving the vehicle lacking power.

2 repair visits

2022 Dodge Ram Promaster

Transmission

New, Purchased

The vehicle failed to start with the check engine light on, the radio and steering wheel controls lost connection, and the transmission leaked. The bathroom and the electrical awning also stopped working.

3 repair visits

2021 GMC 1500

Electronics

New, Purchased

The starter failed at around 100 miles and the vehicle would not start. The infotainment system also switched off while the vehicle was being driven.

2 repair visits

2019 Chevrolet Silverado

Transmission

New, Purchased

Hard shifting and slipping gears occurring every other day. Returned at least three times and the dealer could not duplicate the fault.

3 repair visits

2023 Kia Forte

Other defects

New, Purchased

The engine overheated, forcing the driver to pull over and shut the vehicle down. It was towed in twice, and on the first occasion the dealer could not duplicate the fault.

3 repair visits a week

2021 Hyundai Sonata

Other defects

New, Leased

Engine overheating with visible white smoke from the exhaust and a burning smell. The dealer first described it as a system glitch, then confirmed a fault on the second visit.

2 repair visits

2022 Toyota Tundra

Engine

New, Purchased

The engine failed and the entire engine was replaced.

1 repair visit held by the dealer for several months

2020 Chery Traverse

Transmission

New, Purchased

Transmission jerking and a clunking sensation when changing gear, with the engine revving high before shifting, alongside an oil leak at the top of the engine, a failed muffler and coolant problems.

5 repair visits

2020 Hyundai Sonata

Other defects

New, Purchased

The vehicle stopped accelerating and lost speed while being driven, first occurring at around 9,000 miles.

3 repair visits held by the dealer from December

2023 Chevrolet Silverado Duramax Diesel

Other defects

New, Purchased

A recurring emissions fault. An exhaust gas recirculation valve was changed on the first visit and the system reprogrammed on the second, and the fault returned a third time.

3 repair visits about a month per visit

2022 GMC Sierra 1500

Safety

New, Purchased

The starter failed and the vehicle shut off with no power, then the check engine light came on some months later.

2 repair visits a week

2019 Acura RDX

Safety

Used, Purchased

A jammed seat belt, a display that went black, and popping and crackling from the speakers. The dealer reported the faults repaired and they returned within weeks each time.

5 repair visits

2020 Nissan Sentra

Electronics

New, Purchased

A dashboard warning light coming on, which the dealer was unable to duplicate.

1 repair visit

2022 Mercedes-Benz EQS

Safety

New, Leased

The vehicle stopped in the middle of the freeway and braked hard, skidding, with an anti lock brake malfunction. The display also went black.

3 repair visits

2021 Kia Forte

Transmission

New, Leased

Transmission replacement, followed by a second transmission replacement the following year.

2 repair visits held by the dealer from mid June

2022 Toyota Camry

Other defects

New, Purchased

A loud knocking and cracking noise from the left front suspension over bumps and dips, traced by the dealer to the drive system.

1 repair visit

2020 Chevrolet Silverado

Other defects

New, Purchased

Delayed acceleration from a standstill with stuttering and jerking into gear, and engine speed rising and falling on the freeway. The dealer test drove it and could not duplicate the fault.

3 repair visits

2022 Ford Explorer

Transmission

New, Purchased

The dial shifter took five to ten seconds to engage reverse, happening daily, alongside transmission jerking. The dealer could not duplicate either fault.

2 repair visits

2019 Subaru WRX

Other defects

Used, Purchased

Second gear failed and was repaired under warranty, then failed again in the same way five months later.

2 repair visits held by the dealer

2022 Ford F150

Electronics

New, Purchased

The radio screen cut in and out, the air conditioning stopped working, and the reversing camera went black when reverse was selected. The dealer reset the system and could not duplicate the faults.

5 repair visits

2021 Tesla Y

Other defects

New, Purchased

The trunk would not open, rising about an inch before closing itself again. Parts including the trunk struts were changed and the fault continued.

5 repair visits

2019 Honda Accord

Electronics

Used, Purchased

Warning lights came on and off across the dashboard and the vehicle became undriveable.

5 repair visits

2020 BMW 330i

Safety

New, Leased

A loud mechanical whirring from the steering, audible over the radio. Reported four times with video evidence and the dealer could not duplicate it, eventually asking for a manufacturer engineer to inspect it.

4 repair visits

2021 Audi Sq5

Safety

New, Leased

The dashboard went black and the seat belt malfunctioned. A recall addressed the dashboard, and both faults returned with no fault found on the later visits.

3 repair visits

2022 Chevrolet Equinox

Other defects

New, Purchased

A noise when turning right. A control arm was replaced, then a manufacturer technician could not find the cause, and the vehicle then lost power.

2 repair visits two weeks

2022 Audi Q7

Electronics

New, Purchased

The dashboard went black within the first six months. No fault was found twice, the instrument cluster was then replaced, and the fault returned.

4 repair visits

2021 Audi Q7

Other defects

Used, Leased

A noise from the panoramic glass roof, reported across several visits.

3 repair visits 89 days on the final visit

2020 Honda Odyssey

Electrical

New, Purchased

Engine problems, faults with the passenger seats, blurred headlights and electrical problems.

5 repair visits

2021 Nissan Sentra

Safety

New, Purchased

The brake sensor warning kept coming on. The dealer found no fault on the first visit and described it as normal on the second.

3 repair visits

2023 Hyundai Santa Fe

Safety

New, Purchased

A creaking noise from the driver's side. The subframe was adjusted, then reinstalled along with the driver's side running gear, and the noise persisted.

2 repair visits four to five days on the second visit

2023 Honda Civic Hatchback Sport

Transmission

New, Purchased

A defective transmission gearbox causing the steering to lock while the vehicle was being driven. The dealer twice reported no fault, and the replacement part was on back order for three months and then a further two.

4 repair visits waiting on parts for five months

2018 Mini Cooper

Transmission

New, Purchased

Motor mounts replaced, then transmission mounts replaced.

2 repair visits

2023 Tesla Y

Electrical

New, Purchased

A battery fault requiring replacement, then a recurring parking brake malfunction alert, then the vehicle unlocking itself overnight and the steering wheel overheating.

4 repair visits

2018 Hyundai Santa Fe Sport

Other defects

New, Purchased

The vehicle switched itself off while being driven, first occurring four to five months after delivery.

4 repair visits

2024 BMW X6

Electronics

New, Purchased

Half the dashboard display went blank. The screen was replaced on the first visit and the fault returned on every visit after it.

7 repair visits

Past results do not guarantee a similar outcome. Every claim turns on its own vehicle, its own repair history and its own facts. Settlement amounts are not published.