2020 Mercedes-Benz E350
Electrical Used, Purchased · Aliso Viejo, California
Repeated electrical faults in the infotainment system. CarPlay would not work properly, the display switched between navigation and radio on its own, disconnected and blanked out.
3 repair visits two to three days per visit settled 2026-09
2021 Jeep Cherokee
Electrical New, Purchased · Long Beach, California
A succession of faults: the fuel injection line, then the battery and alternator, then an engine overheating warning, then a cracked coolant bottle and a failed engine temperature control unit.
4 repair visits about five days per visit settled 2026-09
2018 Jeep Renegade
Leaks and fluids Used, Purchased
Excessive oil consumption under recall, then the vehicle stopping on its own while being driven, traced to the fuel pump. The dealer concluded the engine needed replacing.
3 repair visits settled 2026-07
2023 Hyundai Ioniq 6
Electrical New, Leased
The battery would not charge to its rated range, reaching about 265 miles against a stated 310. Returned three times and the control unit was replaced, without resolving it.
3 repair visits two days per visit settled 2026-07
2023 Porsche Taycan
Electronics New, Purchased
The infotainment system went black and hung on the loading screen, with phone and Bluetooth connectivity failing. Two software updates did not fix it and the dealer could not reproduce the fault.
2 repair visits a week on the final visit settled 2026-07
2020 Alfa Romeo Stelvio
Leaks and fluids Used, Purchased
Oil was found in the coolant. The dealer proposed rebuilding the engine and kept the vehicle.
1 repair visit retained by the dealer settled 2026-06
2022 Dodge Ram 1500
Electronics New, Purchased
Dashboard malfunction together with excessive fuel consumption.
5 repair visits settled 2026-06
2023 Toyota Bz4x
Electrical New, Leased
The auxiliary battery kept going flat, leaving the vehicle needing a jump start. Returned repeatedly and never fixed.
7 repair visits two to three days each time, and a week and a half on one visit settled 2026-06
2021 Chevrolet Tahoe
Leaks and fluids New, Purchased
Excessive oil consumption and an engine oil leak.
2 repair visits five days on the first visit settled 2026-05
2024 Mercedes-Benz GLB 250
Electronics New, Purchased
The reversing camera deactivated by itself and the check engine light came on.
1 repair visit a week settled 2026-05
2022 Nissan Altima
Transmission New, Leased
The driver's seat belt buckle stopped signalling, the rear shocks knocked, an axle needed replacing and the transmission leaked.
4 repair visits a few days per visit settled 2026-05
2021 Kia Forte
Transmission New, Purchased
Transmission failure. The vehicle was retained by the dealer from June 2024.
1 repair visit retained by the dealer settled 2026-04
2018 Chevrolet Suburban
Other defects Used, Purchased
A recurring lifter failure inside the engine, repaired twice and returning both times.
3 repair visits one to two weeks per visit settled 2026-04
2021 Volkswagen Atlas
Electrical New, Purchased
A pump failed and had to be replaced, a damaged gasket required work on the engine, and an electrical fault set the check engine light flashing and made the windows raise and lower on their own.
3 repair visits settled 2026-04
2024 Volkswagen Atlas
Engine New, Leased
The check engine light came on with unusual engine noise, and the dealer replaced the engine.
1 repair visit 26 days settled 2026-04
2022 Dodge RAM 3500
Transmission New, Purchased
A loud metallic noise while driving, alongside a transmission safety recall and further safety recalls affecting the relay and the tailgate latch.
3 repair visits settled 2026-04
2023 Kia Sorento
Safety New, Purchased · Ontario, California
A brake light fault the dealer was unable to resolve, with the vehicle retained for further diagnosis.
1 repair visit retained by the dealer settled 2026-03
2022 Mercedes-Benz S500
Other defects New, Leased
Repeated wheel and tire failures within the first months of ownership, including a blowout at speed and a tire that had to be towed in flat.
4 repair visits settled 2026-03
2022 Kia EV6
Electrical New, Purchased
The electrical panel went black on its own and the vehicle shut down. The door handle sensors also failed to unlock the car.
4 repair visits three to four days settled 2026-03
2021 Volkswagen Tiguan
Electronics New, Purchased
The infotainment system and dashboard cut in and out. The system was replaced and the fault returned.
4 repair visits settled 2026-03
2021 GMC Sierra 1500
Transmission New, Purchased · Dublin, California
Brake problems, a noise from the front steering when reversing, the navigation screen going blank, and transmission trouble.
3 repair visits more than 30 days in total, including one visit of about two and a half months settled 2026-02
2021 Dodge Ram 1500
Safety New, Purchased
The brakes squeaked when turning, and the vehicle later stopped by itself while being driven, traced to a fuel pump malfunction.
2 repair visits settled 2026-01
2024 Porsche Cayenne
Safety New, Leased
Rattling and screeching noises, a loose sun visor, a flickering visor light, an air conditioning malfunction, audio that stopped working and safety systems triggering oversensitively.
4 repair visits 20 to 30 days in total settled 2026-01
2021 Dodge Challenger
Other defects New, Leased
A burning smell, then a clicking noise from the front, then a broken drive shaft.
3 repair visits about two months on the final repair settled 2026-01
2022 Jeep Gladiator
Safety New, Purchased
Power steering failure. The steering pumps were replaced and the fault returned the same day the vehicle was collected.
2 repair visits settled 2026-01
2020 Jaguar I-PACE
Electrical Used, Purchased · Fontana, California
Charging failures that left the vehicle stranded. It had to be towed in twice and a rental was needed on three occasions.
2 repair visits settled 2025-12
2022 Kia Carnival
Leaks and fluids New, Purchased
The check engine light kept coming on and the engine struggled to run. A coil and a spark plug were replaced and the fault continued.
2 repair visits settled 2025-12
2022 Porsche Taycan
Electrical New, Leased
Charging cable and battery faults under recall, with the vehicle retained by the dealer for an extended period.
1 repair visit more than 30 days settled 2025-12
2020 Volkswagen Passat
Electronics Used, Purchased · Paramount, California
The vehicle would not move when put into gear and every warning light on the dashboard came on. It was returned, failed the same way again, and the replacement part was on back order.
2 repair visits a week, then held at the dealer indefinitely settled 2025-12
2022 Chrysler Pacifica
Transmission New, Purchased
The vehicle shut off while being driven on the freeway and would not accelerate, attributed to a computer fault. The transmission was later replaced.
3 repair visits more than three months in total settled 2025-12
2018 Ford Escape
Engine Used, Purchased
An electrical fault, then the engine failed entirely and had to be replaced.
2 repair visits four months settled 2025-12
2023 Tesla 3
Electronics New, Purchased
A range of features stopped being available, including the reversing camera and cruise control. Software updates did not restore them.
3 repair visits settled 2025-12
2021 Kia Seltos
Other defects New, Purchased · Bellflower, California
Mechanical trouble at around 30,000 miles: the engine fluttered at a standstill, gave off a strange smell, and the vehicle stopped at a junction.
1 repair visit settled 2025-12
2024 Jeep Wrangler Rubicon
Other defects New, Leased
The check engine light came on twice, and on the second occasion the vehicle stopped while being driven. The dealer found no fault and carried out no repair.
2 repair visits three to four days per visit, then held from February settled 2025-11
2022 Volkswagen Atlas
Leaks and fluids New, Purchased
A recurring coolant system error message. Returned three times and no fault was found on any visit.
3 repair visits settled 2025-11
2022 Nissan Frontier
Safety New, Leased
The airbag cover came away from the dashboard days after delivery. The part was replaced, came off again a week later, and had to be ordered a second time.
3 repair visits settled 2025-11
2022 Audi Q5
Other defects New, Purchased
A grinding noise from the front end when accelerating away from a stop. The dealer road tested it and reported normal operation.
1 repair visit settled 2025-11
2023 GMC Sierra 1500
Transmission New, Leased
A transmission fault with no estimated repair date, the vehicle held by the dealer from March.
1 repair visit more than two months settled 2025-11
2023 Toyota Corolla
Safety New, Purchased
The vehicle stalled in the middle of the road while being driven and had to be restarted at the roadside.
1 repair visit settled 2025-11
2022 Hyundai Tucson Hybrid
Electronics New, Leased
CarPlay and the navigation system malfunctioned repeatedly. The navigation unit was replaced and the fault returned.
3 repair visits settled 2025-10
2023 Tesla Y
Safety New, Purchased
A seat belt fault, a passenger seat malfunction requiring the seat to be changed, paint defects with discolouration at the front and rear, and fine lines in the hood finish.
5 repair visits settled 2025-10
2019 Volkswagen Jetta
Transmission New, Purchased
Transmission problems with heavy jerking, a constant clanging noise, an echo on Bluetooth calls, and a seat that stopped working.
10 repair visits settled 2025-10
2021 Ford Mustang Mach E
Electrical New, Purchased
A high voltage powertrain malfunction and a failed battery control module.
3 repair visits settled 2025-10
2023 Chevrolet Silverado 1500
Leaks and fluids New, Purchased
The check engine light came on with a severe noise from the engine, and a sensor was replaced. The vehicle later leaked oil onto the ground and the engine had to be removed to reach the leak.
2 repair visits held by the dealer settled 2025-10
2023 Toyota Rav 4
Safety New, Purchased
A persistent squealing from the tires and brakes. Returned four times, with no fault found on two visits and an adjustment on another.
4 repair visits one day settled 2025-10
2023 Lexus NX250
Electronics New, Leased
CarPlay was unresponsive, with text messaging and calls unusable, and the emissions control system did not work. The dealer could not locate the fault and rebooted the vehicle.
2 repair visits settled 2025-10
2023 Jeep Wrangler
Electrical Used, Leased
The battery went flat and the vehicle would not start, with the check engine light on. The battery was replaced twice and the tailgate glass changed, and the fault returned within days.
2 repair visits two days per visit, then held from mid April settled 2025-09
2023 GMC Yukon
Safety New, Purchased
The check engine light kept returning. A failed speed sensor was replaced and warnings continued, including oil, traction control, forward collision and steering column lock alerts.
2 repair visits two weeks settled 2025-09
2020 Hyundai Kona
Other defects New, Leased
The driver's side heater failed. Six parts were replaced over a period of weeks and the fault was never resolved. The headlights also filled with water and were replaced.
3 repair visits several weeks in total settled 2025-09
2023 Volkswagen ID-4
Safety New, Leased
The display screen went black, a window dropped and would not raise, a door panel gasket sat crooked and the steering wheel trim began to come apart.
2 repair visits about two weeks settled 2025-09
2022 Jeep Grand Cherokee
Transmission New, Leased
A dashboard warning instructing the driver to pull over because the vehicle was about to shut off, the check engine light, transmission shake, and stalling while being driven.
2 repair visits a week per visit settled 2025-07
2022 Honda Civic
Leaks and fluids New, Purchased
Water leaked into the rear hatchback and then into the trunk, alongside a noise from the trunk and a water pump failure. The manufacturer's technician did not approve the repair.
5 repair visits settled 2025-07
2021 Volkswagen Atlas
Safety Used, Purchased
A grinding noise from the brakes that the dealer could not duplicate, air conditioning faults treated repeatedly with dye and a replacement part, and the engine shutting off at traffic lights.
3 repair visits settled 2025-07
2019 Jeep Cherokee
Engine New, Purchased
The vehicle shook, shut off and left the driver stranded, alongside excessive oil consumption. The engine was replaced and the vehicle returned to the dealer afterwards needing a new battery.
5 repair visits settled 2025-06
2023 Audi S3
Transmission New, Leased
Transmission problems reported three times before the dealer could reproduce them, with the transmission running too hot. The clutch and gearbox were later replaced.
3 repair visits settled 2025-06
2023 Audi Q3
Other defects New, Leased
The vehicle shook while being driven. No fault was found on the first two visits, a repair was made on the third, and a loud noise when selecting reverse followed.
4 repair visits more than three weeks on one visit settled 2025-06
2022 Ford F150
Other defects New, Purchased
The left axle broke while the vehicle was being driven, causing a wheel to come away. The right axle then broke as well.
2 repair visits five weeks settled 2025-05
2021 Hyundai Kona
Electrical New, Leased
The battery would not take a full charge and had to be replaced. The same electrical fault returned afterwards.
2 repair visits more than 30 days settled 2025-05
2017 Kia Sportage
Engine New, Purchased
Excessive oil consumption with low engine oil levels. The engine was replaced under warranty and the vehicle continued to blow white smoke.
4 repair visits settled 2025-04
2022 Fiat 500 X Sport
Other defects New, Purchased
The vehicle locked and would not open with the key, then would not start. The dealer cleared and reset the fault codes twice without repairing the cause.
2 repair visits three weeks settled 2025-04
2023 Volkswagen Jetta
Other defects New, Purchased
A noise from the rear at speed. The dealer first attributed it to a loose licence plate, then replaced a wheel bearing, then could not duplicate it.
3 repair visits settled 2025-02
2021 Hyundai Santa Fe
Leaks and fluids New, Purchased
The check engine light came on with a coolant leak. The coolant pump was worked on, the light was reset, an air filter changed, and the light kept returning.
3 repair visits held by the dealer settled 2025-01
2022 Hyundai Kona
Electrical Purchased · North Hollywood, California
Starting failures traced to the battery, alongside other electrical faults, with the vehicle held at the dealer and no estimated repair date.
1 repair visit no estimated completion settled 2024-12
2023 GMC Yukon
Other defects New, Purchased
A noise from the driver's side present from purchase. Recorded by the owner and presented five or six times, the dealer repeatedly reported being unable to duplicate it.
6 repair visits settled 2024-12
2021 Mercedes-Benz EQS
Transmission New, Purchased
A cylinder fault, then oil leaking from the engine and transmission.
8 repair visits settled 2024-12
2017 Subaru Impreza
Leaks and fluids New, Purchased
Engine overheating with a sweet smell and oil mixing into the coolant. The oil level sensor and spark plug connection were replaced.
1 repair visit about two weeks settled 2024-12
2018 Nissan Kicks
Safety New, Purchased
The radio failed and was replaced, then the vehicle stopped by itself while being driven with the check engine light on, and a collision warning light illuminated while driving.
2 repair visits three days settled 2024-11
2022 Volkswagen Jetta
Transmission New, Leased
Stalling, initially blamed on fuel quality, then brake replacement, then transmission problems causing the vehicle to hesitate and stall under acceleration.
4 repair visits held by the dealer from late April settled 2024-11
2021 BMW 430i M Sport
Other defects New, Leased
A recurring check engine light traced to a fault in the charcoal canister and pressure sensor, with a valve the dealer had repeatedly tried to repair.
3 repair visits settled 2024-10
2022 Chevrolet Colorado
Other defects New, Purchased
Problems with a lift fitted to the truck at purchase. The dealer sent it to a third party, had the original parts refitted, and then reported being unable to identify the fault. The truck also sat lower on the driver's side.
1 repair visit held by the dealer from August settled 2023-09
2021 Ford Explorer
Electrical Used, Leased
An explosive noise attributed to the turbo and described as normal, followed by electrical faults affecting the radio and a reversing camera that stayed on while driving.
3 repair visits held by the dealer
2021 Ford Explorer
Transmission New, Purchased
Transmission trouble causing jerking and shaking at low speed, with the vehicle held by the dealer from mid February.
1 repair visit held by the dealer
2017 Chevrolet Colorado
Transmission New, Purchased
Transmission problems that the dealer was unable to duplicate, arising about eighteen months after purchase.
2 repair visits
2021 Lincoln Navigator
Electrical New, Purchased
Electrical faults requiring the computers to be replaced, powertrain failure leaving the vehicle able to drive only in four wheel drive, a door that would not close properly, seats coming unsecured at the base, and phone connection and wireless charging failures.
7 repair visits
2018 Ford Escape
Leaks and fluids Used, Purchased
The engine warning light came on with coolant running into the engine, repaired under warranty. A splash guard then kept coming away, followed by a leak and a blown head gasket.
5 repair visits two and a half months on the first repair
2022 Jeep Compass
Safety New, Purchased
The vehicle became stuck in reverse and a safety feature prevented it moving forward, and the reversing camera activated on its own while driving on the freeway. The dealer could not duplicate it and updated the radio.
2 repair visits
2017 Kia Optima
Safety New, Leased
Sensor faults meant the vehicle did not register that the oil level was low, alongside excessive oil consumption, and the vehicle later shut off.
2 repair visits
2021 Audi RS5 Sportsback
Electrical New, Leased
Reversing camera and monitor faults with the display switching on and off, and wiring replaced. The same fault returned month after month, and the electrics later stayed on with the vehicle off and the door open.
6 repair visits
2022 Toyota Camry Hybrid
Other defects New, Purchased
The engine made a loud noise while driving and warning lights came on reporting a hybrid system malfunction. The vehicle was towed in and the dealer described it as a known engine fault.
1 repair visit held by the dealer from the tow
2018 Land Rover Evoque
Safety Used, Purchased
A noise from the steering two weeks after purchase, traced to the differential, then pulling to the right requiring alignment, then a rear passenger door that would not operate.
3 repair visits
2020 Chevrolet Silverado 2500 Diesel
Other defects Used, Purchased
A recurring emissions error notice. The vehicle was returned eleven times for the same fault, with a repair attempted on each visit.
11 repair visits
2019 Mazda CX-5
Electronics New, Purchased
The infotainment system went blank, would not connect and left the reversing camera unavailable, within two to three months of purchase. Returned seven or eight times for the same fault. The vehicle also shook on starting.
8 repair visits
2020 Chevrolet Bolt
Electrical New, Leased
The motor burned out following a software update.
1 repair visit driven on a rental from January
2019 Nissan Versa
Electronics New, Leased
Dashboard warning lights and sensor faults, including false detection of an obstacle ahead, with the check engine light on and the vehicle shutting off while being driven.
4 repair visits
2019 Jeep Cherokee
Electrical Used, Purchased
The battery went flat four weeks after purchase and the dealer could not replicate the fault. The battery was replaced, the vehicle died again, and an electrical fault was eventually identified.
3 repair visits more than a month
2017 Honda Civic
Other defects Used, Purchased
The air conditioning failed and blew hot air within months of purchase, and returned after the first repair attempt.
2 repair visits
2022 Toyota Tundra
Safety New, Leased
Brakes that were loud and not braking correctly, with the dealer unable to establish the cause.
2 repair visits 30 days
2020 Hyundai Sonata
Other defects New, Leased
The vehicle randomly failed to start. Returned four times and the dealer was unable to find the cause.
4 repair visits
2020 Chrysler Pacifica
Other defects New, Leased
The check engine light came on and the vehicle was held for two months waiting on ordered parts, then returned to the dealer again afterwards.
2 repair visits two months
2021 Kia Seltos
Engine New, Purchased
A loud ticking engine with excessive oil consumption. An oil consumption test found scarring in the cylinders and the engine was replaced. The check engine light returned a week later.
2 repair visits two weeks
2019 Chevrolet Silverado
Transmission Used, Purchased
The transmission shifted erratically and the vehicle dropped 15 miles per hour while being driven on the freeway. The transmission control unit was replaced and the same fault codes returned.
3 repair visits
2022 Volvo XC90
Electrical New, Purchased
Electrical faults within the first two months, with the check engine light on and the vehicle sometimes failing to start, plus a fan sensor and battery problems. The dealer could not identify the cause and the part was on back order with no estimated date.
1 repair visit held by the dealer, no estimated completion
2021 BMW X5
Other defects New, Leased
The vehicle shut down while being driven on the freeway and went into safe mode, requiring a tow. Parts were replaced three times and the fault returned each time, with engine shake and loss of power.
3 repair visits
2022 Hyundai Ioniq
Safety New, Leased
Persistent error messages for the electronic parking brake and auto hold, with continual warning beeps. The dealer advised there was no resolution available.
1 repair visit a few days
2022 Thor Four Winds 31LE
Other defects New, Purchased
A very loud grinding noise when the wheel was turned in either direction, present after a single short trip from new.
1 repair visit
2019 Chevrolet Camaro Sport
Transmission New, Purchased
The transmission slipped from around 5,000 miles. Two dealers were unable to replicate the intermittent fault.
2 repair visits two weeks on the second visit
2019 Chrysler Pacifica
Transmission Used, Purchased
The transmission jerked and slipped two days after purchase. The motherboard and the transmission were both replaced, and the vehicle then shut off while being driven.
2 repair visits about six weeks
2019 Ford Mustang
Transmission Used, Purchased
Hard shifting, particularly in sport mode, with the speedometer dropping to zero and jumping back up.
1 repair visit about six weeks with no estimated completion
2017 Ford Escape
Engine Used, Purchased
A clunking noise under acceleration and when turning. The engine was replaced, then the transmission and engine replaced again, and the check engine light returned.
3 repair visits three months, then a further two to three months
2017 Honda Accord
Leaks and fluids New, Purchased
The vehicle lost power and would not accelerate when the pedal was pressed. Coils and spark plugs were replaced and the fault returned the following day.
2 repair visits
2018 Chrysler Pacifica
Electrical New, Purchased
Battery and electrical faults recurring across several years, problems with the auxiliary system, and auto start and electrical faults leaving the vehicle running roughly.
4 repair visits
2020 Jeep Compass
Other defects New, Purchased
An unusual smell and a loss of power under acceleration, then the vehicle felt as though it would stop and did stop while being driven.
2 repair visits three days
2022 Hyundai Tucson
Safety New, Leased
The engine light came on and the vehicle stalled, drove slowly and jerked. The fault returned within two days of the first repair.
3 repair visits almost a month
2022 Mercedes-Benz CLA45 AMG
Transmission New, Purchased
The vehicle shut off in the fast lane two months after purchase, with the check engine light on. Software was updated, and intermittent gearshift problems followed a month later.
2 repair visits five days
2018 Hyundai Santa Fe Sport
Leaks and fluids New, Purchased
An oil leak with the oil warning light on, gaskets replaced, and an oil consumption test that had to be cut short because the oil level had already fallen.
2 repair visits
2020 Mercedes-Benz GLB 250
Other defects New, Purchased
The driver's door would not stay closed, front and side doors did not shut properly and triggered sensors, and the air conditioning later failed. Serviced around ten times.
10 repair visits
2022 Dodge 3500 Dually
Electronics New, Purchased
The radio screen kept going black. Returned three times, with parts and cables changed and eventually the whole screen replaced.
3 repair visits
2021 Mercedes-Benz GL
Other defects New, Purchased
The check engine light came on and the vehicle was left with the dealer for diagnosis.
1 repair visit
2017 GMC Sierra 1500
Other defects New, Purchased
An engine stability warning with misfiring cylinders and the engine not running correctly. Returned three times for the same fault.
3 repair visits
2021 Mercedes-Benz GLC 300
Other defects New, Purchased
Cylinder head and fuel injector faults within a single month, with the check engine light on and a smell of fuel in the cabin.
2 repair visits more than three weeks in one month
2021 GMC Yukon
Other defects New, Leased
The check engine light came on with a knocking noise from the motor.
1 repair visit
2021 Mercedes-Benz A220
Engine New, Leased
Engine failure requiring the engine block to be replaced, then a broken dashboard replaced, then the same dashboard fault returning.
3 repair visits more than a week per visit
2019 Mercedes-Benz C300
Other defects Used, Purchased
A fault when selecting gear, reported across five visits, all within the warranty period.
5 repair visits
2021 GMC Sierra 1500
Electrical New, Purchased
Brakes that took a long time to bring the vehicle to a full stop, an electrical fault setting the check engine light, and a rear window sitting slanted in its frame.
4 repair visits one day on the last visit
2021 Jeep Wrangler
Leaks and fluids Leased
A coolant leak traced to loose water outlet bolts, and shaking at freeway speeds.
2 repair visits
2021 Honda Passport
Safety New, Leased
The automatic stop system malfunctioned and braked on its own while the vehicle was being driven, and the vehicle shut off when coming to a stop. Repaired and the fault returned.
2 repair visits
2025 Honda Accord
Electrical New, Leased
The brake warning light came on and no fault was found beyond a connection being re secured, then the vehicle would not start and the battery was replaced.
2 repair visits same day on both visits
2022 Dodge RAM 2500
Electronics New, Purchased
The combined radio and climate control unit failed within 35 miles, with parts on back order for more than two and a half months. A grinding noise followed, with the four wheel drive transfer case requiring replacement.
2 repair visits four to five days for diagnosis
2021 Dodge Charger
Transmission New, Purchased
Transmission faults across three visits with the transmission replaced once, alongside repeated fuel gauge and fuel pump repairs. The fuel pump was scheduled to be replaced a further time.
8 repair visits two weeks and continuing
2021 Chevrolet Traverse
Electrical New, Purchased
Acceleration problems the dealer was able to duplicate, followed by electrical faults leaving the vehicle lacking power.
2 repair visits
2022 Dodge Ram Promaster
Transmission New, Purchased
The vehicle failed to start with the check engine light on, the radio and steering wheel controls lost connection, and the transmission leaked. The bathroom and the electrical awning also stopped working.
3 repair visits
2021 GMC 1500
Electronics New, Purchased
The starter failed at around 100 miles and the vehicle would not start. The infotainment system also switched off while the vehicle was being driven.
2 repair visits
2019 Chevrolet Silverado
Transmission New, Purchased
Hard shifting and slipping gears occurring every other day. Returned at least three times and the dealer could not duplicate the fault.
3 repair visits
2023 Kia Forte
Other defects New, Purchased
The engine overheated, forcing the driver to pull over and shut the vehicle down. It was towed in twice, and on the first occasion the dealer could not duplicate the fault.
3 repair visits a week
2021 Hyundai Sonata
Other defects New, Leased
Engine overheating with visible white smoke from the exhaust and a burning smell. The dealer first described it as a system glitch, then confirmed a fault on the second visit.
2 repair visits
2022 Toyota Tundra
Engine New, Purchased
The engine failed and the entire engine was replaced.
1 repair visit held by the dealer for several months
2020 Chery Traverse
Transmission New, Purchased
Transmission jerking and a clunking sensation when changing gear, with the engine revving high before shifting, alongside an oil leak at the top of the engine, a failed muffler and coolant problems.
5 repair visits
2020 Hyundai Sonata
Other defects New, Purchased
The vehicle stopped accelerating and lost speed while being driven, first occurring at around 9,000 miles.
3 repair visits held by the dealer from December
2023 Chevrolet Silverado Duramax Diesel
Other defects New, Purchased
A recurring emissions fault. An exhaust gas recirculation valve was changed on the first visit and the system reprogrammed on the second, and the fault returned a third time.
3 repair visits about a month per visit
2022 GMC Sierra 1500
Safety New, Purchased
The starter failed and the vehicle shut off with no power, then the check engine light came on some months later.
2 repair visits a week
2019 Acura RDX
Safety Used, Purchased
A jammed seat belt, a display that went black, and popping and crackling from the speakers. The dealer reported the faults repaired and they returned within weeks each time.
5 repair visits
2020 Nissan Sentra
Electronics New, Purchased
A dashboard warning light coming on, which the dealer was unable to duplicate.
1 repair visit
2022 Mercedes-Benz EQS
Safety New, Leased
The vehicle stopped in the middle of the freeway and braked hard, skidding, with an anti lock brake malfunction. The display also went black.
3 repair visits
2021 Kia Forte
Transmission New, Leased
Transmission replacement, followed by a second transmission replacement the following year.
2 repair visits held by the dealer from mid June
2022 Toyota Camry
Other defects New, Purchased
A loud knocking and cracking noise from the left front suspension over bumps and dips, traced by the dealer to the drive system.
1 repair visit
2020 Chevrolet Silverado
Other defects New, Purchased
Delayed acceleration from a standstill with stuttering and jerking into gear, and engine speed rising and falling on the freeway. The dealer test drove it and could not duplicate the fault.
3 repair visits
2022 Ford Explorer
Transmission New, Purchased
The dial shifter took five to ten seconds to engage reverse, happening daily, alongside transmission jerking. The dealer could not duplicate either fault.
2 repair visits
2019 Subaru WRX
Other defects Used, Purchased
Second gear failed and was repaired under warranty, then failed again in the same way five months later.
2 repair visits held by the dealer
2022 Ford F150
Electronics New, Purchased
The radio screen cut in and out, the air conditioning stopped working, and the reversing camera went black when reverse was selected. The dealer reset the system and could not duplicate the faults.
5 repair visits
2021 Tesla Y
Other defects New, Purchased
The trunk would not open, rising about an inch before closing itself again. Parts including the trunk struts were changed and the fault continued.
5 repair visits
2019 Honda Accord
Electronics Used, Purchased
Warning lights came on and off across the dashboard and the vehicle became undriveable.
5 repair visits
2020 BMW 330i
Safety New, Leased
A loud mechanical whirring from the steering, audible over the radio. Reported four times with video evidence and the dealer could not duplicate it, eventually asking for a manufacturer engineer to inspect it.
4 repair visits
2021 Audi Sq5
Safety New, Leased
The dashboard went black and the seat belt malfunctioned. A recall addressed the dashboard, and both faults returned with no fault found on the later visits.
3 repair visits
2022 Chevrolet Equinox
Other defects New, Purchased
A noise when turning right. A control arm was replaced, then a manufacturer technician could not find the cause, and the vehicle then lost power.
2 repair visits two weeks
2022 Audi Q7
Electronics New, Purchased
The dashboard went black within the first six months. No fault was found twice, the instrument cluster was then replaced, and the fault returned.
4 repair visits
2021 Audi Q7
Other defects Used, Leased
A noise from the panoramic glass roof, reported across several visits.
3 repair visits 89 days on the final visit
2020 Honda Odyssey
Electrical New, Purchased
Engine problems, faults with the passenger seats, blurred headlights and electrical problems.
5 repair visits
2021 Nissan Sentra
Safety New, Purchased
The brake sensor warning kept coming on. The dealer found no fault on the first visit and described it as normal on the second.
3 repair visits
2023 Hyundai Santa Fe
Safety New, Purchased
A creaking noise from the driver's side. The subframe was adjusted, then reinstalled along with the driver's side running gear, and the noise persisted.
2 repair visits four to five days on the second visit
2023 Honda Civic Hatchback Sport
Transmission New, Purchased
A defective transmission gearbox causing the steering to lock while the vehicle was being driven. The dealer twice reported no fault, and the replacement part was on back order for three months and then a further two.
4 repair visits waiting on parts for five months
2018 Mini Cooper
Transmission New, Purchased
Motor mounts replaced, then transmission mounts replaced.
2 repair visits
2023 Tesla Y
Electrical New, Purchased
A battery fault requiring replacement, then a recurring parking brake malfunction alert, then the vehicle unlocking itself overnight and the steering wheel overheating.
4 repair visits
2018 Hyundai Santa Fe Sport
Other defects New, Purchased
The vehicle switched itself off while being driven, first occurring four to five months after delivery.
4 repair visits
2024 BMW X6
Electronics New, Purchased
Half the dashboard display went blank. The screen was replaced on the first visit and the fault returned on every visit after it.
7 repair visits
No cases match that search. Try a different make or defect.
Past results do not guarantee a similar outcome. Every claim turns on its own vehicle, its own repair history and its own facts. Settlement amounts are not published.