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jeep lemon law how to file a claim and get compensation

Jeep Lemon Law: How to File a Claim and Get Compensation

A lemon vehicle is an automobile that has significant defects that are unrepairable, while still covered under the manufacturer’s warranty. Jeep owners have been dealing with several issues that may be unrepairable, leaving the option open to get compensation from the manufacturer.

It’s critical that you understand Jeep Lemon law, both the federal regulations and the California lemon law, to ensure you get the compensation you deserve. Without a solid understanding of these guidelines and a qualified Lemon law attorney, the manufacturer may not pay out what is expected.

The Lemon Pros have worked with thousands of Californian clients needing to file a lemon law claim for Jeep vehicles. Our practice area is focused on lemon vehicles and we know how to get the maximum settlement. Contact us today for a free consultation to see what you may be owed.

In this guide, we give you the most important details regarding a Jeep Lemon law case. As Lemon law experts, we show you the vehicles most prone to defects, outline the steps for filing a claim and discuss the possible compensation you can expect.

What Does the California Lemon Law Mean for Jeeps?

What Does the California Lemon Law Mean for Jeeps?

California’s Lemon law, otherwise known as the Song Beverly Consumer Warranty Act, was created to protect consumers from defective vehicles. It mainly applies to new vehicles, but there are provisions for used cars in some cases. Laws also protect financed, owned and leased vehicles. A claim can be filed for any Jeep vehicle manufactured by Fiat Chrysler Automobiles (FCA) that exhibits defects that cannot be fixed after multiple repair attempts.

In addition to the state’s laws, there are further provisions federally through the Magnuson-Moss Warranty Act. While few cases ever need to be escalated to a federal level, there’s an appropriate time for an attorney to continue the Lemon law process beyond the state courts.

How to Determine If Your Jeep Is a Lemon Vehicle

If you are unsure how to know if your vehicle is a lemon, it’s always best to speak with an attorney. You don’t want to waste time filing a claim if your vehicle isn’t eligible. Here are a few of the general guidelines to consider.

  • Significant defect that impairs the value, use or safety of the vehicle
  • Multiple repair attempts have occurred with no remedy (four attempts for non-safety issues and two for critical concerns)
  • The vehicle has been in the shop for more than thirty days for the same defect
  • The manufacturer’s warranty is still applicable and covers the defect
  • Defect first occurs within 18 months or 18,000 miles of taking ownership of the new vehicle

If you are hoping to file a claim for a used Jeep, it must be covered by a warranty and needs to be purchased from a dealership. There’s no Lemon law protection for used cars purchased from a private seller.

Jeep Models With the Most Reported Issues

Jeep Models With the Most Reported Issues

The fifth generation Jeep Cherokee (2014-2021) was one with significant complaints about the engine and transmission. It was subject to numerous recalls and a long list of consumer complaints. Take for example the 2019 Jeep Cherokee with its nine recalls. Not only can the steering rack gear fail causing a loss of control, but it’s possible for a transmission weld to fail, rendering the sport utility vehicles useless.

The Jeep Grand Cherokee PHEV hasn’t been much better, especially the 2022-2024 models with the potential for a car fire. There’s been a safety recall stating that the high-voltage battery could internally fail and lead to a fire while the SUV is parked or in use.

Even though the Jeep Wrangler has been a favorite among off-road enthusiasts, it doesn’t fare much better, especially among 2018-2023 models equipped with manual transmissions. The clutch pressure plate may overheat and fracture, leading to another potential fire hazard.

The Jeep Gladiator is a top choice for drivers wanting the convenience of a pickup truck from the American brand, but there’s been a lot of disappointment in recent years with the dreaded death wobble issues. However, there have been new details emerging about a class action lawsuit that will provide drivers with some compensation.

Finally, while the Jeep Renegade may be one of the least talked about models, it also comes with its share of problems. Take the 2023 Renegade as an example, with two recalls, including one for a faulty front airbag that could lead to injury.

What to Do Under the Lemon Law for Your Jeep Vehicle

What to Do Under the Lemon Law for Your Jeep Vehicle

If you want cash compensation or a replacement vehicle, it’s imperative that you know the steps to take if your vehicle is a lemon. Our attorneys give you the next steps to file a claim against FCA US LLC.

Step 1: Allow a Reasonable Number of Repair Attempts

In California, you are required to have a minimum of two repair attempts for serious safety concerns and four for all others, as long as the time doesn’t exceed thirty days total. Before you can file a claim, these requirements must be met. Therefore, if there’s a defect with the Jeep’s cruise control, make sure you’ve allowed the dealer the chance to provide the required repairs before proceeding any further.

Step 2: Keep Detailed Records of Repairs and Communications

To enforce your consumer rights, it’s critical that you have a record of everything that’s occurred. You want to keep all of the repair receipts, service orders and communication with the dealer or manufacturer. Not only will you need the cost recorded so you can get a refund, but you also need to be able to prove that recurring defects have caused problems. Make sure you have the date of every interaction and the name of the person you’ve worked with.

Step 3: Notify the Manufacturer or Dealership About the Issue

After a reasonable number of repair attempts have occurred without a fix in sight, it’s time to contact the manufacturer. You must formally notify the dealer and manufacturer of your complaints before starting the lemon law process in California. This communication can be done by email or letter, but you want to track the notification. You should also keep a copy of all the correspondence. With your letter, be sure to include a clear description of the issue, including the date it started and how the dealer attempted to repair it. Don’t forget to add the basics, such as the VIN (Vehicle Identification Number), your name and address.

Step 4: Consult With a Lemon Law Attorney

At any point during the issue, you can request a free consultation with a qualified lawyer for more guidance. A lemon law lawyer understands the ins and outs of the laws, making it easier to navigate a settlement. You may also be unable to get a response from the manufacturer without a lawyer working on your case. Furthermore, an attorney can negotiate on your behalf, ensuring you get as much money as possible for your troubles. Because most Lemon law attorneys work on a contingency fee basis, you may not need to pay any legal fees upfront. Contact The Lemon Pros today and let us resolve the issues for you.

Is Your Jeep Under Recall?

A car recall occurs when the National Highway Traffic Safety Administration (NHTSA) or manufacturer determines that there’s a vehicle concern that must be repaired. To see if your Jeep model has been recalled, run the VIN on the NHTSA website. This same tool works for any make, including Dodge, Chrysler, Ford and Chevy as well. You can also contact the manufacturer or dealership to see if your vehicle has been affected by a recall.

If there’s a recall, your vehicle is eligible for a free repair. You shouldn’t need to purchase anything else to have the vehicle fixed.

What Compensation Can Jeep Owners Receive?

What Compensation Can Jeep Owners Receive?

If your Jeep is eligible for compensation, you may be entitled to a replacement vehicle. This vehicle would need to be the same make/model at a comparable value, but it would be defect-free. You could also opt for a full or partial refund, based on the purchase prices, taxes, registration fees and other expenses minus the mileage that you used the vehicle for (known as mileage offset).

Sometimes, cash compensation is offered and you can keep your vehicle. This settlement is known as the Lemon law cash and keep, but it’s not ideal in every situation so it’s best to speak with your lawyer before accepting this offer. Whatever you determine is best, you should be eligible to receive the legal fees and costs if you win your case. That means you wouldn’t need to pay anything out of pocket for your attorney.

Need a Lemon Law Attorney to Help Your Jeep Lemon Law Claim

The most important point of this article is to remind Jeep owners that having a lemon law professional is essential to getting the maximum compensation on your vehicle. If you believe that you are driving a lemon SUV, it’s best to speak with an attorney before proceeding any further.

The Lemon Pros have experience with Jeep vehicles and can navigate the claim for you. As the best Lemon law attorneys in California, we know how to get compensation for your Jeep defects. Call us for a free case evaluation today.

FAQ

How long does a Lemon law case typically take? The Lemon law process can take several months to a year or more, depending on the complexity of the case. If you have all of the necessary documentation and can quickly prove your case, you have a better chance of receiving compensation.

What is the time limit to file a Lemon law claim for Jeeps? In California, the defect must first occur within 18 months or 18,000 miles of taking ownership of the vehicle. However, you have four years to file the claim. Even with that additional time, we never recommend waiting. Instead, you want to file a Jeep Lemon law claim as soon as your vehicle qualifies.

Can a used Jeep qualify as a lemon? Used cars can receive Lemon law compensation in certain circumstances. The car must be purchased from a dealership and there must still be warranty coverage that encompasses the defect in question.

Does the Jeep Lemon Law apply to leased vehicles? Yes, you can file a Lemon law claim whether you own the vehicle outright, have it financed or are currently abiding by a lease agreement. A qualified attorney can help you navigate your rights.

Arash Khorsandi
Attorney
Arash Khorsandi
Lemon Law Attorney
10 months ago · 9 min read
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Here in California, strong consumer protection laws protect buyers of vehicles and other consumer goods. These laws are important – especially when buying or leasing a new vehicle, which is the largest purchase many Californians make regularly. The California Lemon Law gives you legal rights when you are stuck with a vehicle that breaks down again and again.

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