From the first review to a check in your hand, here is the path most claims follow.
Most people are surprised by how little they have to do. We handle the manufacturer, the paperwork, and the negotiation; you keep driving (or stop, if the car is unsafe) and stay in touch with your case manager.
1. We confirm the vehicle qualifies
The review is free. We read through your repair orders, check the warranty terms, and tell you honestly whether the facts support a claim. There is no point filing on a single repair attempt, and we say so rather than waste your time.
2. We demand a resolution from the manufacturer
Before anything escalates, we present the case to the automaker and push for a fair buyback or replacement. Many manufacturers will make a reasonable offer at this stage to avoid litigation, and a strong, well-documented demand often resolves the matter without a courtroom.
3. We file if they refuse to deal fairly
If the manufacturer drags its feet or lowballs you, we escalate. Some matters route through the California Department of Consumer Affairs arbitration program; a civil action would be filed in the Sacramento County Superior Court at the Gordon D. Schaber courthouse downtown. Over 95% of cases settle before trial, but we prepare every file as if it will be the exception.
4. You get paid
A successful claim can return your down payment, your monthly payments, and your remaining loan balance in a buyback, often with money on top for towing, rentals, and the hassle. Because California makes the manufacturer cover attorney fees on a winning case, our work costs you nothing out of pocket.
Communities we serve across the region
We represent drivers throughout Sacramento and the surrounding suburbs, including Elk Grove, Roseville, Folsom, Citrus Heights, Rancho Cordova, Carmichael, Rocklin, Davis, and West Sacramento. Wherever you bought or service the car, we can help you pursue the claim.