Help for drivers in Ontario and the western Inland Empire, including Rancho Cucamonga, Upland, and Montclair, whose new, leased, or used vehicle keeps failing under warranty.
Key Takeaways
Bought or leased in Ontario and watching the same warranty fault come back again and again? California's Song-Beverly Act gives you leverage. The manufacturer can be made to take the vehicle back, hand over a replacement, or settle for cash. Reviewing the file is free, and a winning claim shifts the legal fees onto the maker instead of you.
A warranty-covered defect that substantially impairs the vehicle's use, value, or safety and that the manufacturer cannot fix in a reasonable number of tries.
Roughly four attempts for the same defect, two for a serious safety problem, or the car out of service 30 or more cumulative days.
A buyback (refund minus a mileage offset), a replacement vehicle, or a cash settlement that lets you keep the car.
Nothing out of pocket. Under the Song-Beverly Act the manufacturer covers your attorney fees when you win.
The rules tightened after the October 2024 Rodriguez v. FCA decision. A used vehicle sold with only the balance of a factory warranty generally no longer qualifies for a buyback or replacement, though a certified pre-owned car with its own new warranty may still qualify, and owners can often still recover damages and fees.
Whether you are in Ontario itself or out in Rancho Cucamonga, Upland, or Montclair, the same attorneys handle your file and give you the same straight read from the opening call.
No charge to look at your case. We read your repair orders and give you an honest read at zero cost.
The manufacturer pays attorney fees on a successful claim. You never pay out of pocket.
You work with your attorney from day one. No call centers between you and your case.
We have resolved a large majority of the Lemon Law cases we have taken on. Past results do not guarantee a similar outcome.
Standing up for Ontario drivers under California's Lemon Law.
What a warranty claim looks like for an Ontario driver, and how California's law reads in a freight and airport town.
Ontario sits at the western gateway of the Inland Empire, where the 10, the 15, and the 60 feed into one of the busiest logistics corridors in the country. The city is built around movement: Ontario International Airport, the rail yards, and the warehouses that ring the area keep a constant flow of vans, trucks, and commuters on the road. People who live in Ontario often drive west into Los Angeles County for work or run delivery and trade routes across the IE all day, which means the cars and work vehicles here log serious miles under hard, stop-and-go conditions. When a new vehicle develops a warranty defect in that environment, the problem rarely stays hidden for long. California's Song-Beverly Consumer Warranty Act steps in here. If a covered defect on a new or certified pre-owned vehicle eats into its safety, its day-to-day use, or its resale value, and the dealer burns through a fair number of attempts without fixing it, the law makes the manufacturer eat the cost rather than the driver.
Ontario is also one of the largest car-buying markets in the region. The Ontario Auto Center and the dealerships clustered along the freeways draw shoppers from across the western Inland Empire, which is part of why so many warranty claims here involve cars bought close to home. That density cuts both ways: it is convenient when you buy, but it also means a lot of drivers are stuck shuttling a defective vehicle back and forth to the same service department that cannot seem to fix it. Add the Inland Empire heat, which strains cooling systems, transmissions, and EV battery packs through the summer, and a small defect can turn into a recurring one fast. We know how to document a problem a dealer keeps marking as "operating as designed."
Local geography shapes the file. Most Ontario warranty claims trace back through the Ontario Auto Center and the dealerships toward Rancho Cucamonga, Upland, and Montclair. Because Ontario sits in San Bernardino County, a claim that cannot be settled through negotiation generally proceeds in San Bernardino County Superior Court, usually because that is where the car was bought or where the owner lives. Knowing where these cases actually move keeps the communication fast and the strategy grounded in how things work on the ground in this part of the IE.
Drivers tend to find us once the same problem has gone in two or three times and the car still acts up. The work then breaks into four steps:
Under Song-Beverly, the manufacturer pays your attorney fees on a successful claim, so getting help costs you nothing out of pocket. Firm attorneys Michael Saeedian (California Bar No. 265470) and Arash Khorsandi (California Bar No. 249405) lead these cases. Past results do not guarantee a similar outcome.
When a defect keeps dragging the vehicle back to the same shop, a claim is usually hiding in there. Here is what coverage takes in.
What the claim needs is a genuine warranty defect the manufacturer keeps failing to resolve after a fair number of attempts. Past that, the statute casts wide: new and used cars, pickups, SUVs, motorcycles, and leased vehicles all count, and so do many vehicles used for the job, not just the family. Since Ontario lives on freight and last-mile delivery, the failures that come across the desk lean toward drivetrains, brakes, and cooling worn down by hard daily duty, plus blown engines, transmissions that slip or jolt, electrical and infotainment glitches that flicker in and out, and EV battery or charging trouble. A dent or paint flaw or anything from a collision sits outside the law.
Sometimes, though October 2024 changed the calculus. The Rodriguez v. FCA decision means a used vehicle carrying only the leftover stretch of the original factory warranty generally cannot reach a buyback or a replacement anymore. A certified pre-owned vehicle that came with its own new warranty is the live exception, and in Ontario that comes up constantly, given how much CPO stock cycles through the Auto Center and the surrounding lots. Losing the buyback is not the same as losing the case; damages and attorney fees may survive. So save every repair order, go through the warranty line by line, and get a read before you assume the door is shut.
Song-Beverly covers a new car top to bottom. Let a covered defect compromise safety, usability, or value with no fix in sight, and the ground for a buyback, replacement, or settlement is firm, and the file usually moves quickly. The used-car picture shifted with Rodriguez v. FCA in October 2024. With nothing left but the remainder of a factory warranty, a buyback or replacement is usually off the menu; carrying its own certified pre-owned warranty, the car may still qualify, and damages and fees can stay reachable in either case. Your situation gets read and pointed in the right direction before you sign on.
Cases tend to end one of three ways: the maker buys it back, replaces it, or pays you to keep it.
In a buyback, the manufacturer buys the car back and pays you back: your down payment, the monthly payments, tax and registration, and side costs like a tow or a rental, trimmed only by an offset for the miles before the defect appeared. A replacement puts a comparable new vehicle in your hands at no extra charge. A cash settlement leaves the keys with you and compensates for the lost value and the money you sank into repairs. None of it is one-size, so we talk through which fits before a choice is locked in.
How long it runs depends on the file. Ontario cases generally close anywhere from a couple of months to about a year. Clean repair records move fast; a trip up to San Bernardino County Superior Court drags it out. At each step, the call on any offer stays yours.
Every week a defective car stays in your driveway is more time and money gone. One free review settles the question of where you stand. To dig deeper, the California Lemon Law overview lays out the statute, the how to file a claim guide runs through the steps, and the buyback calculator gives a rough sense of what a refund could come to.
Answers to the questions Ontario and Inland Empire drivers ask us most.
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a month ago
the folks at lemon pros got me exactly what I asked for plus a bit more for my jeep. they were very honest with the process and kept me up to date constantly. would recommend them without hesitation! worked with Anthony Greco & team :)
a month ago
Though I had to learn the virtue of patience (it took a little time), I had an excellent experience with the Pros, from beginning to end. The entire team was professional, knowledgeable, responsive, and genuinely committed to helping me through my lemon law case. They kept me informed throughout the process, answered my questions promptly, and handled everything with integrity and professionalism. They achieved a successful outcome on my behalf ($27,600). I highly recommend this firm to anyone in need of a knowledgeable and trustworthy lemon law attorney. Thank you for your patience with me and for your outstanding service!
2 months ago
Trust the process. Suzy and Anthony were able to get me a buy back from GM after constant issues with the transmission. Suzy was patient explaining everything and returned my calls/emails/text within 24hrs. She’s the best. Anthony (Tony) was straight forward and did everything he could to get me my money. No BS, or changes at the end. It’s a process but they know what they are doing. Delivered on everything he promised. Thank you for all the help and it was worth the wait. I was able to get a new car because of you guys.
2 months ago
The Lemon pros Worked with me During a time, I’m in my life, where I was going through a lot of transitions. They were professional, and very patient as I was not always disposable or able to find paperwork for my claim. It was not overnight, but when the day came for The Lemon pros to negotiate my settlement, It was a glorious outcome. I Told the Lemon pros get me at least $10,000 and I’ll be Happy, And what did they do? They hit the ball out of the park!!!! and got me a settlement of $17,500!!!! And I got The Check without amount to prove it!!! Thanks, Lemon pros!!!!!
9 months ago
I couldn’t be more grateful for the outstanding team at The Lemon Pros. Their team was fantastic from start to finish, always responsive, professional, and committed to keeping me informed every step of the way. Their follow-through was exceptional and their determination truly made a difference in achieving a positive outcome in my case. I’m so glad I chose them to represent me and I highly recommend their services to anyone seeking a dedicated and reliable team.
Reviews reflect individual experiences. Past results do not guarantee a similar outcome.
Every day you wait is a day the manufacturer wins. Take 60 seconds to find out if your vehicle qualifies, it's free, confidential, and could change everything.
