Help for drivers in San Bernardino, Rialto, Fontana, and Rancho Cucamonga whose new, leased, or used vehicle keeps failing under warranty.
Key Takeaways
A San Bernardino vehicle that keeps failing the same way under warranty puts the Song-Beverly Act on your side. California can compel the manufacturer to buy the car back, replace it, or pay a cash settlement. Looking at your case costs nothing, and a win shifts the attorney fees onto the maker rather than you.
A warranty-covered defect that substantially impairs the vehicle's use, value, or safety and that the manufacturer cannot fix in a reasonable number of tries.
Roughly four attempts for the same defect, two for a serious safety problem, or the car out of service 30 or more cumulative days.
A buyback (refund minus a mileage offset), a replacement vehicle, or a cash settlement that lets you keep the car.
Nothing out of pocket. Under the Song-Beverly Act the manufacturer covers your attorney fees when you win.
The rules tightened after the October 2024 Rodriguez v. FCA decision. A used vehicle sold with only the balance of a factory warranty generally no longer qualifies for a buyback or replacement, though a certified pre-owned car with its own new warranty may still qualify, and owners can often still recover damages and fees.
From downtown San Bernardino out through Rialto, Fontana, and Rancho Cucamonga, the same attorneys stay on your case and shoot straight with you from the first call onward.
No charge to look at your case. We read your repair orders and give you an honest read at zero cost.
The manufacturer pays attorney fees on a successful claim. You never pay out of pocket.
You work with your attorney from day one. No call centers between you and your case.
We have resolved a large majority of the Lemon Law cases we have taken on. Past results do not guarantee a similar outcome.
Standing up for San Bernardino drivers under California's Lemon Law.
What a warranty claim looks like for a San Bernardino driver, and how California's law reads along the Cajon freight corridor.
San Bernardino sits where two of the busiest freeways in Southern California cross. The 10 carries the daily flow west toward Ontario and Los Angeles, and the 15 climbs north through the Cajon Pass toward Victorville and Hesperia, where a lot of working families commute down the hill every morning and back up every night. That layout puts serious demands on a vehicle. Grade climbing on the 15, long hauls on the 10, and the freight traffic that defines this region all expose a weak transmission or a marginal cooling system in a hurry. When a new car develops a warranty defect under that kind of load, you feel it on the road every day. This is the ground California's Song-Beverly Consumer Warranty Act was meant to cover. When a warranty-covered defect on a new or certified pre-owned vehicle eats into how you use it, what it is worth, or how safe it is, and a fair run of repair attempts comes up short, the statute drops the cost of that failure on the manufacturer.
Heat compounds everything here. San Bernardino summers run hot and dry, and that heat punishes cooling systems, transmissions, and the high-voltage batteries in the EVs and hybrids more drivers are buying. A coolant leak that nags in traffic on the 215, a transmission that hesitates on the Cajon grade, or an EV that loses range faster than it should are not small complaints in this climate; they are the kinds of defects that get worse the longer a dealer waits to address them. We see these patterns come through from San Bernardino owners, and we know how to build a record around a problem a service writer keeps marking as "no fault found."
The paperwork follows local roads. Most San Bernardino warranty claims trace back through the dealerships along the I-10 corridor toward Fontana and Ontario, the lots up near the 15 and Rancho Cucamonga, and the service centers around Inland Center and Hospitality Lane. When a claim cannot be resolved through negotiation, it generally proceeds in San Bernardino County Superior Court, usually because that is where the car was bought or where the owner lives. Knowing where these cases actually move keeps communication fast and the strategy tied to how things really work in this county.
The car has usually been in for the same problem two or three times, with nothing fixed, by the time someone picks up the phone. Here is the path from that point:
Under Song-Beverly, the manufacturer pays your attorney fees on a successful claim, so getting help costs you nothing out of pocket. Firm attorneys Michael Saeedian (California Bar No. 265470) and Arash Khorsandi (California Bar No. 249405) lead these cases. Past results do not guarantee a similar outcome.
A defect that keeps hauling the vehicle back to the same service bay tends to mean a claim. Coverage shakes out this way.
Everything starts with a genuine warranty defect the maker cannot put right after a fair number of attempts. From there the statute stretches across new and used cars, pickups, SUVs, motorcycles, and leases, whether the vehicle hauls your family or your freight. With so many trucks and work rigs working the I-10 and I-15 corridors, the complaints here skew toward drivetrains and cooling worn down on the grades, along with blown engines, transmissions that slip or shift hard, brakes, electrical and infotainment faults that come and go, and battery or charging defects on EVs. A cosmetic gripe, or damage from a wreck, sits outside the law.
Sometimes, and the answer turned in October 2024. The Rodriguez v. FCA ruling means a used vehicle sold with nothing but the remainder of the original factory warranty generally cannot win a buyback or a replacement under the Lemon Law anymore. The certified pre-owned vehicle, sold with its own new warranty, is the one that still can, and that matters here, where used trucks and SUVs roll through the area lots all year. No buyback does not mean no recovery; money damages and attorney fees often hold. Keep every repair order, read the warranty terms carefully, and have someone look before you assume there is nothing left to pursue.
A new vehicle draws the full weight of Song-Beverly. Where a covered defect undercuts its safety, its use, or its value and the dealer cannot cure it, the footing for a buyback, replacement, or settlement is firm, and the case tends to move fast. The used-car analysis changed with Rodriguez v. FCA in October 2024. Sold with only the leftover slice of a factory warranty, a used car generally no longer reaches a buyback or replacement; sold certified pre-owned with its own warranty, it may, and damages and fees can stay in reach on either side. Which lane your case runs in gets settled before you commit.
Most files settle into one of three results: a buyback, a replacement, or a cash payout.
A buyback has the manufacturer take the vehicle back and return your down payment, every monthly payment, the tax and registration, and the related costs like a tow or a rental, cut only by an offset for the miles you put on before the defect showed. A replacement hands over a comparable new vehicle at no added cost. A cash settlement lets you hold onto the car while the maker pays for the value it lost and the repairs you covered. The right call hinges on what you are after, and the trade-offs get laid out before anything is locked in.
Timing tracks the file. Most San Bernardino cases close in a few months to about a year. A clean repair record settles quicker; a matter headed to San Bernardino County Superior Court takes longer. The whole way through, every offer is yours to accept or decline as you see fit.
A broken car drains your time and money for as long as it stays parked. A free review answers where you stand. To go further, the California Lemon Law overview lays out the statute, the how to file a claim guide walks the steps, and the buyback calculator gives a rough read on what a refund might come to.
Answers to the questions San Bernardino and Inland Empire drivers ask us most.
4.7 from 103 Google reviews
a month ago
the folks at lemon pros got me exactly what I asked for plus a bit more for my jeep. they were very honest with the process and kept me up to date constantly. would recommend them without hesitation! worked with Anthony Greco & team :)
a month ago
Though I had to learn the virtue of patience (it took a little time), I had an excellent experience with the Pros, from beginning to end. The entire team was professional, knowledgeable, responsive, and genuinely committed to helping me through my lemon law case. They kept me informed throughout the process, answered my questions promptly, and handled everything with integrity and professionalism. They achieved a successful outcome on my behalf ($27,600). I highly recommend this firm to anyone in need of a knowledgeable and trustworthy lemon law attorney. Thank you for your patience with me and for your outstanding service!
2 months ago
Trust the process. Suzy and Anthony were able to get me a buy back from GM after constant issues with the transmission. Suzy was patient explaining everything and returned my calls/emails/text within 24hrs. She’s the best. Anthony (Tony) was straight forward and did everything he could to get me my money. No BS, or changes at the end. It’s a process but they know what they are doing. Delivered on everything he promised. Thank you for all the help and it was worth the wait. I was able to get a new car because of you guys.
2 months ago
The Lemon pros Worked with me During a time, I’m in my life, where I was going through a lot of transitions. They were professional, and very patient as I was not always disposable or able to find paperwork for my claim. It was not overnight, but when the day came for The Lemon pros to negotiate my settlement, It was a glorious outcome. I Told the Lemon pros get me at least $10,000 and I’ll be Happy, And what did they do? They hit the ball out of the park!!!! and got me a settlement of $17,500!!!! And I got The Check without amount to prove it!!! Thanks, Lemon pros!!!!!
9 months ago
I couldn’t be more grateful for the outstanding team at The Lemon Pros. Their team was fantastic from start to finish, always responsive, professional, and committed to keeping me informed every step of the way. Their follow-through was exceptional and their determination truly made a difference in achieving a positive outcome in my case. I’m so glad I chose them to represent me and I highly recommend their services to anyone seeking a dedicated and reliable team.
Reviews reflect individual experiences. Past results do not guarantee a similar outcome.
Every day you wait is a day the manufacturer wins. Take 60 seconds to find out if your vehicle qualifies, it's free, confidential, and could change everything.
